Wave3D - Shockwave Therapy Visualizer

1. Introduction

Wave3D ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application and services.

2. Information We Collect

We may collect the following types of information:

Account Information: Name, email address, clinic name, and password when you create an account.
Usage Data: Information about how you use our application, including session tracking data, feature usage, and interaction patterns.
Session Data: Information related to treatment sessions you record, including body regions, outcomes, staff names, and notes.
Device Information: Browser type, operating system, and device identifiers.

Protected Health Information: Wave3D is not designed to store protected health information (PHI) or patient identifiers. Clinics and users must not upload PHI or patient identifiers unless they have obtained all required authorizations and are complying with all applicable privacy laws. Wave3D is not responsible for any PHI or identifiers uploaded by clinics or their users. Any such data uploaded is done at the sole risk and responsibility of the uploading party.

3. How We Use Your Information

We use the collected information to:

Provide, maintain, and improve our services
Process transactions and manage your account
Send you updates, security alerts, and support messages
Analyze usage patterns to enhance user experience
Generate analytics and reports for your clinic

4. Data Storage and Security

Your data is stored securely using industry standard encryption and security practices. We use Supabase as our database provider, which employs robust security measures including encryption at rest and in transit. We implement access controls and regularly review our security practices to protect your information.

Security Limitations: While we use reasonable administrative, technical, and physical safeguards to protect your data, no method of transmission over the Internet or method of electronic storage is completely secure. We cannot guarantee absolute security of your information. You acknowledge and accept this inherent limitation when using the Service.

5. Data Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

With service providers who assist in operating our application
To comply with legal obligations or respond to lawful requests
To protect our rights, privacy, safety, or property
With your consent or at your direction

6. Your Rights

You have the right to:

Access and receive a copy of your data
Correct inaccurate or incomplete data
Request deletion of your data
Export your data in a portable format
Opt out of marketing communications

7. Cookies and Tracking

We use essential cookies to maintain your session and preferences. We may use analytics tools to understand how our application is used. You can control cookie settings through your browser preferences.

8. Data Retention

We retain your data for as long as your account is active or as needed to provide services. If you request account deletion, we will delete your data within 30 days, except where retention is required by law.

9. Testimonial Content

If you use the testimonials feature, you acknowledge and agree that:

You are solely responsible for obtaining proper consent from patients before displaying their testimonials.
All testimonials must be genuine and from real patients who received treatment at your clinic.
We do not verify the authenticity of testimonials and are not responsible for their content.
The use of fake, fabricated, or misleading testimonials is prohibited and may result in account termination.

10. Disclaimer

Wave3D is a visualization and educational tool only. We do not guarantee any results, outcomes, or improvements from using our Service. We are not responsible for any information, advice, or recommendations communicated by clinic staff during patient consultations. All clinical decisions must be made by qualified healthcare professionals. Please refer to our Terms of Service for complete disclaimers and limitations.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please email here.